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1) Client (their desired outcomes, change triggers, motivation) 2) Clarify (the situation, problem, or opportunity) 3) Create (the idea for the proposed solution, budget, flexibility, alternatives) 4) Change (the impacts, human issues, what-ifs, stakeholder landscape) 5) Confirm (the measurements of success, who/how/when) 6) Continue (think about how to ensure lasting success, risk avoidance, success factors) [...]
Author: Thomas









