Thomas Koeppen Blog

1) Client (their desired outcomes, change triggers, motivation)

2) Clarify (the situation, problem, or opportunity)

3) Create (the idea for the proposed solution, budget, flexibility, alternatives)

4) Change (the impacts, human issues, what-ifs, stakeholder landscape)

5) Confirm (the measurements of success, who/how/when)

6) Continue (think about how to ensure lasting success, risk avoidance, success factors)

7) Close (lessons learned, benefits followup, help client become self-sufficient)

The Seven Cs of Consulting: The definitive guide to the consulting process

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